Terms & Conditions

Last updated: 09/04/2026

Welcome to Wakey.

These Terms & Conditions govern your use of this website.
By accessing or using the site, you agree to these terms.

1. About the Website
This website is operated by Wakey.
The purpose of the site is to provide information about Wakey products and to help users locate vending machines and distribution points in Hong Kong. This website does not sell products directly.

2. Use of the Website
You agree to use this website only for lawful purposes. You must not:misuse the websiteattempt to gain unauthorized accessuse the site in a way that could damage or disrupt functionality

3. Product Information
We aim to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content is error-free or complete. Product availability may vary by location.

4. External Locations (Vending Machines)
The website may provide information about vending machines or retail locations. Wakey does not guarantee:availability of products at all timesoperational status of vending machines.

5. Intellectual Property
All content on this website, including text, images, branding, and design, is owned by Wakey or used with permission.You may not copy, reproduce, or distribute any content without prior written consent.

6. Limitation of Liability
Wakey is not liable for:any indirect or consequential damages inaccuracies on the websiteissues related to third-party vending machines or locations.

7. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page.

8. Contact
If you have any questions, please contact us at:
support@wakeypouches.com

9. Free Wakey Campaign Terms
The “Free Wakey” campaign allows eligible users to receive a cashback or reward upon completing the required steps.By participating in this campaign, you agree to the following terms:
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9.1 Eligibility

• The campaign is only valid in Hong Kong
• Participants must be 18 years or older
• Each person may only submit a limited number of claims (as defined by Wakey)

• Purchase a Wakey product from an official vending machine or approved location
• Submit a valid receipt showing date, location, and product
• (If applicable) post content on Instagram and provide a valid screenshot
• Submit accurate and complete information in the claim form

• Rewards are issued via FPS (Faster Payment System)
• Payment will only be made after manual review and approval
• Processing time may vary (typically within 24–72 hours)
• Incorrect or invalid FPS details are the responsibility of the user

• Use, reproduce, and share the content
• Display it on marketing channels (including social media and website)

• You own the content or have permission to use it
• The content does not violate any third-party rights

• Is incomplete, inaccurate, or misleading
• Does not meet the campaign requirements
• Appears fraudulent or duplicated
• Violates applicable laws or platform policies

• The campaign is limited and may end at any time without prior notice
• Rewards may be limited to a fixed number of participants
• Wakey reserves the right to modify or cancel the campaign at its discretion

• Failed or delayed submissions due to technical issues
• Issues related to Instagram or third-party platforms
• Errors in user-submitted information

• This campaign is intended for genuine users only
• Abuse, exploitation, or attempts to game the system may result in disqualification

Privacy Policy

Last updated: 08/04/2026

This Privacy Policy explains how Wakey collects and uses personal data when you visit this website.

1. Information
We CollectWe may collect limited information such as:basic analytics data (e.g. page views, device type) information you voluntarily provide (e.g. via forms, if applicable)

2. How We Use Information
We use this information to: improve the website experienceunderstand how visitors use the siterespond to inquiries (if you contact us)

3. Cookies
This website may use cookies or similar technologies to: analyze trafficimprove performanceYou can control or disable cookies through your browser settings.

4. Third-Party Services
We may use third-party tools (e.g. analytics providers) that collect anonymous usage data. We do not sell or share personal data for marketing purposes.

5. Data Storage
We only retain data for as long as necessary to operate and improve the website.

6. Your Rights
Depending on your location, you may have rights to:access your datarequest deletion of your dataTo exercise these rights, contact us using the details below.

7. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.8. ContactFor any privacy-related questions, please contact:
support@wakeypouches.com